Get Help
How to get help
If you live in the SG postcode areas and need help from our foodbank, there are a few simple steps to follow.
The most important step is to have a foodbank voucher created for you.
Our foodbank is open to anyone who has an SG postcode. If you need help you can call on 07547 211940 or complete our online form.
To receive a food parcel, you’ll first need to have a voucher issued by one of the local agencies, these include: Citizens Advice, schools, housing support officers, children’s centres, health visitors, social services and some local charities. Sometimes they will ask us to create a voucher for you.
If you call or email our foodbank we can talk through your situation and put you in touch with the best local agency for you.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
They will discuss your situation and create a foodbank voucher for you where appropriate.
3. Bring your foodbank voucher code to your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you, check you details in our database and supply a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can.
If you have any further questions our FAQs page may help, or feel free to give us a call.
If you are not happy with the service you have received, please contact us referring to our Complaints Policy.